Terms of service

OVERVIEW

Welcome to Glassory. By accessing or purchasing from our website ([yourstore.myshopify.com]), you agree to the following Terms of Service. Please read them carefully.

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1. General Conditions

By using our site, you agree to:
• Provide accurate, complete, and current information
• Not use our products for any illegal or unauthorized purpose
• Not transmit any viruses, malware, or harmful code

We reserve the right to refuse service to anyone for any reason at any time.

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2. Products & Customization

Our products are custom-made based on your provided text or images.
• Please double-check all inputs before submitting your order
• We are not responsible for errors in spelling or formatting submitted by the customer
• Slight variations in engraving, material, or color may occur due to the handcrafted nature of our products

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3. Pricing & Payment

All prices are listed in [CAD/USD] and may be subject to tax and shipping (unless otherwise stated).
We reserve the right to modify prices at any time without notice.

All payments are processed securely through Shopify Payments, PayPal, or other trusted gateways.

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4. Shipping & Delivery

We aim to process and ship orders promptly.
Delivery times are estimated and not guaranteed. Delays due to carriers, customs, or weather are beyond our control.

Shipping information must be accurate. We are not responsible for lost packages due to incorrect addresses.

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5. Returns & Refunds

Due to the custom nature of our products, we do not accept returns or exchanges unless the item arrives damaged or defective.
If there is an issue with your order, contact us within 7 days of delivery at [your email address] with a photo and description.

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6. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our products or services.

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7. Changes to Terms

We may update these Terms of Service at any time. Changes will be posted on this page, and your continued use of the site means you accept those changes.

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8. Contact Us

If you have any questions about these Terms, please contact us at:

Glassory
Email: glassory2025@gmail.com